Product FAQs

What is a Moisturising Gel and how do you use it?

SBC Skincare’s Moisturising Gels are formulated as exceptional light-weight multi-tasking products, to boost hydration on your face and body.

You can use these gels as a moisturiser for your face and body, ideal for oily or combination skin. As they are water-based they sit beautifully under heavier moisturisers for dry, mature skin types, and can therefor be used as serums to boost your skincare. Apply a thick layer to your face for a hydrating gel mask, allow 20 mins for product to absorb. Finally, they are ionized so they can be used with electric beauty tools, but also pair nicely with other beauty tools such as ice globes or jade rollers.

What does 'Ionized + & -' mean on the front of some of the SBC Skincare Moisturising Gels?

This statement indicates that these specific products are suitable for use with electrotherapy equipment. These machines need conducting gels. SBC Skincare’s Moisturising Gels are ideal, as they are both negatively and positively charged.

Why do some products look different in person than they do online?

Due to the challenges presented by the Coronavirus- we have sourced componentry from varying companies in order to fulfil demand. Therefore your order might include these different components, which could be the bottle, pump or cap. Please rest assured that this doesn’t affect the product formulation or quality of the product.

Why have some SBC formulations changed?

We continuously look at ways we can improve formulations. Our chemists have not decreased the amount of active ingredients in our products, as this is what our customers know and love. Other ingredients may have increased in order to improve the effectiveness of the product.

Are SBC Skincare products tested on animals?

SBC Skincare products are NOT tested on animals.

As of 11th March 2013, a complete ban on animal testing for cosmetics was implemented in the EU. It is now illegal to test ingredients and finished products on animals for cosmetic reasons and is also illegal to import ingredients and finished products that are currently being tested on animals for cosmetic reasons. Therefore, you can be certain that none of our product ingredients or finished products are tested on animals.

Are SBC products suitable for Vegetarians and Vegans?

The majority of SBC product ranges are suitable for vegans, apart from the following

  • Hydra-Collagen
  • Night Rituals
  • Propolis – suitable for vegetarians
  • Rosemary & Eucalyptus foot range – suitable for vegetarians
  • Manuka – suitable for vegetarians
  • Cotton – suitable for vegetarians

Are SBC Skincare products safe to use during pregnancy?

Most SBC products should be safe to use during pregnancy. However, we would recommend you avoid any products that contain essential oils for the first trimester, such as the following:

  • Camphor & Menthol Body Wash
  • Jasmine range
  • Lavender range
  • Night Rituals
  • Rosemary & Eucalyptus foot range

Also, as a precaution avoid those products which produce a warming effect such as:

  • Arnica & Wintergreen Targeted Thermal Rub
  • Intensive Body Sculpt Gel

Is it safe to use the Salicylic Body Wash and the Glycolic Body Serum during pregnancy?

Both products are safe to use during pregnancy. Please consult your GP if you have any concerns

Are SBC Skincare products safe to use on babies and children?

Our products are suitable for children aged 3 and up.

Products intended to be used on children under three years of age should have been tested accordingly.

What is the shelf life of SBC Skincare products?

Three years unopened. Please use within 12 months of opening.

Do SBC Skincare products contain Palm Oil?

We do NOT buy or use Palm Oil as an ingredient.

Our commitment as a member of the RSPO (Roundtable on Sustainable Palm Oil), is to only buy the derived raw materials from suppliers who have pledged to “responsibly source sustainable raw materials”. In doing so, we aim to encourage all brands within the Beauty Industry to follow suit and help win the battle against worldwide environmental issues.

Are SBC Skincare products suitable for those with gluten intolerance?

It is extremely unlikely that any topically applied product will cause a problem for those who are gluten intolerant, unless accidentally ingested. The gluten molecule is too large to be absorbed through the skin. For those who wish to avoid products which may potentially contain traces of gluten, the following products contain ingredients derived from wheat and/or oats:

  • Cotton range
  • Rosemary & Eucalyptus foot range

Are your products suitable for people with nut allergies?

With nut allergies there is much less risk from topically applied cosmetic ingredients than from food ingredients. The nut oils used in cosmetic products are highly refined, containing little or no protein. It is the proteins in nuts that cause allergic reactions.

However, for those who wish to avoid nut derived ingredients, SBC products can contain oils or other material from nuts which are known or suspected to give rise to allergies as foods. These include:

  • Prunus Amygdalus Dulcis Oil – Almond
  • Macadamia Ternifolia Seed Oil – Macadamia
  • Aleurities Moluccana Seed Oil – Kukui
  • Juglans Regia Shell Powder – Walnut

Can you use SBC Skincare products if you are lactose intolerant?

It is extremely unlikely that any topically applied product will cause a problem for those who are lactose intolerant, unless accidentally ingested. For those who wish to avoid products which may potentially contain traces of lactose, the following products may contain ingredients derived from milk:

  • Cotton Collection

Why are there no seals in your Body Butters?

At SBC Skincare, we are committed to removing all unnecessary plastic and packaging. Therefore, you won’t find any shives or seals within our Body Butter packaging. Their rich textures do not require spillage protection, just remember to replace the lid after every use to preserve freshness. The lack of shive or seal doesn’t affect the quality of our Body Butters and they will still last, unopened, for three years and one year once opened.

Do SBC Skincare products contain Alcohol?

Some products do contain Alcohol or Denatured Alcohol (Alcohol Denat.). The small percentages of Alcohol or Alcohol Denat. in SBC Skincare’s products will have no negative impact when applied to the skin, and in fact help the delivery of active ingredients to the skin.

How do SBC Skincare source Collagen?

We use Marine Collagen in our products. As we are a cruelty free brand, the marine extracts used in our formulations come from the skin of fish already obtained for human consumption by approved providers.

What ingredient do SBC Skincare use for their exfoliators?

We have ensured any exfoliating ingredients are environmentally friendly and biodegradable for example; sugar, sea salt, pumice, jojoba wax beads and crushed walnut.

Rest assured – none of our products contain polyethylene microbeads.

What is MIT and do SBC Skincare products contain it?

Methylisothiazolinone, also known as MIT, is a heterocyclic organic compound that is an effective preservative in a variety of cosmetic products like shampoos, conditioners, and eye makeup removers. This compound offers antimicrobial benefits, preventing the growth and reproduction of bacteria, mould, and fungi. Historically, Methylisothiazolinone (MIT) was an approved preservative for all types of cosmetic products under EU legislation. Following increasing reports of allergies to MIT however, the law was changed to ban the use of MIT from leave-on products from 2016.

SBC acted to reformulate all our existing leave-on products so that, by the end of 2015, they no longer contained MIT. Furthermore, all new SBC products, (whether leave-on or rinse-off), which have been developed since 2014 have been formulated without MIT.

Do SBC Skincare products contain parabens?

There are no parabens within SBC Skincare products.

Do your products contain perfume/fragrance?

SBC Skincare’s fragrances are a key attribute to our products, we use both parfum and  natural fragrances from essential oils.

How do SBC source their Propolis?

Propolis is naturally produced by bees and used as a sealant within the hive, bees are never hurt in the Propolis collection process. Propolis is extracted from the beehives along with honey, wax, and royal jelly.

Do SBC products contain SLS? (Sodium Lauryl Sulfate)

We do not formulate products with SLS.

The Arnica Muscle Soak is the only product containing SLS but is currently being reformulated.

Why do some SBC Skincare products vary in colour?

The colour of some products may vary in colour from batch to batch. This is due to the natural extracts within our formulations.  This being the case, the final product can vary in colour or change over time, nevertheless the product’s quality is never reduced when colour variation occurs.

Are SBC Skincare products natural?

Our carefully crafted products are formulated to care for you and your skin and giving you the results you want and expect from SBC using natural, naturally derived or synthetic ingredients.

Many ‘synthetic ingredients’ are crafted to be better suited to the skin and can be more environmentally friendly.

What are the percentages of the extracts within your products?

Though some active ingredient percentages are acknowledged on some of our product labels, generally we do not disclose confidential formula information. However, be rest assured that all extracts are pure.

Throughout the development process of every product we ensure that the most appropriate levels of ingredients are used in order to achieve the level of efficacy that is desired and required from our products.

We are conscious that all the ingredients within our products are present for a reason and our formulations are designed to support every ingredient and extract to boost efficacy.

Why have SBC Skincare's prices changed?

One of our brand attributes is that we are honest and transparent, therefore we would like to share with you that SBC Skincare will be implementing a small price rise as of 20th February 2023.

As you are aware, there has recently been significant price rises in all areas of life. This includes the cost of our materials, packaging and manufacturing that go into making our products. Please be assured we are doing everything we can to keep prices as attainable as possible.

We hope you understand the reasoning behind this decision, but if you have any questions please do not hesitate to contact our Customer Care Team at

Why do some product bottles seem to have a grey tinge?

As part of our sustainability journey, we are increasing the PCR (Post-Consumer Recycled Plastic) in our packaging. Our packaging has recently increased to a minimum of 30% PCR, and many of our litres now have 100% PCR (available on QVC UK). Therefore, you may notice these bottles have a light grey hue, this is completely normal and does not affect the product in any way. A small price to pay within our sustainability journey!

Do SBC Skincare send out samples?

Although you cannot buy samples, we have travel sizes of 100ml available in some ranges, which is another way to try many products.

Use and Storage

  • Always read the instructions carefully; including any warnings for use.
  • Avoid storing your products in direct sunlight or near sources of heat. Choose a dry, cool storage area where possible.
  • To keep your product fresh replace the lid after each use and use within the recommended time period Check the symbol on pack for the product’s individual PAO.